RateMyHospital® is a mobile and web-based platform that
captures real-time, HIPAA-secure patient feedback for hospitals,
clinics, ACOs and other provider organizations.
Traditional Methods Do Not Work
Paper-based surveys have low response rates
Data are grossly out-of-date by the time results are collected
Dollars at Risk
Beginning FY 2013, CMS withheld 1% of total reimbursement under the Value-Based Purchasing (VBP) program
Incentive based payments based on the Total Performance Score (TPS)
Patient experience counts for 30% of the TPS
RateMyHospital® improves HCAHPS scores and increases reimbursement
Benefits of RateMyHospital®
Gather real-time feedback from patients, visitors, families and employees
Timely resource allocation - more efficient staffing and smarter budgeting
Win CMS incentive payments under VBP
Build a positive public brand
Reduce malpractice suits
Decrease external complaints on social media channels
Improve care delivery and patient satisfaction
About Quality Reviews
Based in New York City, Quality Reviews, Inc. was founded by leading
healthcare providers and entrepreneurs with a combined 30+ years of
clinical, healthcare administrative and technology-building experience
Quality Reviews, Inc. builds proprietary software to help healthcare
provider organizations capture and analyze real-time patient feedback
via its flagship product, RateMyHospital®